At Trusted Energy, we are passionate about our customer services and satisfaction and that’s why we take account management and what our clients say very seriously. Here are some genuine customer testimonials and reviews about a variety services that we provided for their organisations.
The advice, service and support that we received from Suhan was a breath of fresh air after our experiences of dealing with other companies offering similar services.
The openness, honesty and transparency of Trusted Energy came as a huge surprise as other companies that we have dealt with over the past 15 years seem to want to confuse their customers and pull the wool over their eyes ending up in a poor working relationship which is, in the long term, not good for either party.
It is refreshing to deal with a company like Trusted Energy which has the ethics and professional service that is unfortunately lacking in this industry, which is a huge testament to the team at Trusted Energy. Tyre Spot would recommend them without question.
Managing Director, Tyre Spot Ltd
Prior to working with Trusted Energy, we had several different companies supplying gas and electricity to our businesses across the North East.
I’m happy to say that we have received excellent service from Suhan and his team. They not only saved us time, but money as well.
I wouldn’t hesitate to recommend Trusted Energy to anyone. I knew the market and how the sector works and it was easy for me to fully trust Suhan knowing that he was being honest, transparent and very professional in his approach to our requirements.
Director, Soho Rooms
As a popular Italian Restaurant, we are faced with a large volume of calls every day from a whole host of energy suppliers and brokers.
When Suhan came on the scene, I advised him that I already had a broker and challenged him about getting better rates then my existing broker. What is amazing about Suhan is that he is a truly professional person who works hard to turn the somewhat complicated business of energy procurement process into easy to understand, everyday language.
I happily told him that he was the first person that I ever met who explained how the whole brokerage and energy rates process works and, more importantly, in an easy to understand, transparent and enthusiastic way.
Director, Avanti Italian Restaurant
Over the years, we were continually frustrated with our dealings with all the major utility companies and their so-called partners, found the process bewildering with communication issues, trying to track constantly evolving contracts and keeping abreast of the ever-changing rates. In this respect, entrusting Suhan of Trusted Energy has taken all the burden away and has allowed us to concentrate on the core of running the business.
Suhan has consistently and sincerely been interested in our business which allowed us to get a gas meter installed very quickly and to fast track towards better deals and enabled our decision-making process simple and effective. Any business, regardless of size, would do well to engage his services, safe in the knowledge that Trusted Energy are all about what it says on the tin.
Director, Primo Pizza Newcastle Ltd
Our initial experience of Trusted Energy was when we involved them to help resolve disputes with our power and gas suppliers as a result of a change of tenancy. The dispute had arisen as a result of the failure on the part of the previous occupiers who had failed to pay their bills resulting in removal of both electricity and gas meters.
We were so impressed by Suhan’s approach and expertise that we then appointed them to manage our utility contract procurement for all our units. In this sector, people make many promises but deliver very little. Suhan is ‘different’ and we have been very happy with the advice and service we have received. Periodic benchmarks have confirmed that they are also providing us with very competitive prices. It has been re-assuring to know that we could rely on Trusted Energy to manage our utilities affairs.
Director, Pinar Catering Services Ltd
I have known Suhan for over 7 years and I was delighted when he started Trusted Energy to rub some of his IBM culture on this tarnished sector. Suhan is much more than just a consultant and broker. He goes above and beyond his remit and will visit sites to take meter readings, liaise with suppliers on all matters, whether it is back dated contracts, meter upgrades, quotations for new supply installations or general account queries. He also deals direct with me or my staff and will query and analyse all bills.
On renewals, Suhan will come fully prepared with a full analysis of the market and will always advise of his thoughts. Sustainability is key for our business so he will come up with the best rates coupled with favourable contract terms.
His best qualities in this market are his honesty and transparency, therefore, we fully trust him in looking after our requirements and related issues for all utilities.
Director, Turkish Barber Hair Art Ltd
How we can help you…
Energy is a commodity and much like the stock market, the price of electricity and gas is unpredictable and can fluctuate considerably, as we have seen in recent years.
The water industry in England has been deregulated since 1 April 2017, giving the businesses the chance to tap into savings and other opportunities.
We understand different or changing needs of organisations and how different businesses, suppliers, contractors and developers require different areas of help and advice.
We know organisations have many different needs along with utilities and understand that you may have additional requirements to be fulfilled by Trusted Partners.