Supply Installation

We understand different or changing needs of businesses and how different suppliers, contractors and developers require different areas of help and advice with their utilities. We can help you with your projects, big or small.

New Supply and Planning

We offer planning and new supply services for all types of business – from shops, cafes and restaurants to large offices and factories. We understand how different developers and contractors require different areas of assistance and advice from the utilities that are required whether it be for a single utility gas or electricity or a dual utility solution.

New Meter Installation or Upgrades

We can undertake metering work of any size and at any stage of the supply operation or as your needs and requirements change. Our role can include assistance with project management, fully managed tender process, supplier choices, meter connections and upgrades. We can liaise on your behalf with all of the relevant parties such as developers, planners, utility companies and local distribution companies to have supplies connected through a smooth account management process and without any disorder.

We are able to offer advice on all types of commercial and industrial meters available on the market.

We have an excellent team internally who will understand your requirements and provide advice and guidance as appropriate. We also have an excellent working relationship with all of the relevant parties in the market. This allows us to focus on what best suits your needs.

If you are looking to install new supplies or upgrade, downgrade, change profile or even alter the location of your electricity, gas or commercial water supply, we can offer a pragmatic solution.

Meter Operator Agreement

The installation of half hourly metering on sites below 100kW is optional.  For sites with a maximum demand over 100kW, half hourly metering is mandatory, and necessary to procure an electricity supply agreement. In order to install half-hourly metering an accredited Meter Operator must be appointed. Energy suppliers will appoint a meter operator on your behalf unless you appoint your own.

A Meter Operator or (MOP contract) is required for all half hourly electricity contracts. This contract covers the supply of the meter, maintenance and the telecommunications for sending consumption data to the energy supplier.


What is a MOP Contract

A Meter Operator (or MOP) will fit your meter and then provide ongoing meter maintenance. If your meter is a non-half hourly meter (NHH) your supplier will allocate the local meter operator to install metering at your site. If you require a half-hourly meter (HH), you will need to choose a meter operator to attend to fit the meter. You must arrange a contract (known as a Meter Operator Agreement or MOP contract) with your chosen meter operator in order for this work to go ahead.

Half Hour MOP Contracts

Sites with a maximum demand of over 100kW are required to have metering installed that is capable of measuring consumption in half hourly periods. The meters are read remotely via a telecommunications link.

Q. What is the cost of a meter operator contract agreement?  A MOP contract is usually based on a five year agreement and costs around £250 – £770 per annum depending on the type of half hourly supply. This is always a stand alone agreement and is independent on any separate electricity supply agreement and so you will be invoiced directly from your meter operator for any associated service charges.

Q. How do I set up Meter Operator Agreement? Once the meter operator is chosen, a contract for supply should be arranged. The contract will include payment for the meter to be fitted as well as an annual payment for the maintenance of that meter. The MOP agreement will not organise a meter installation date. You will need to liaise with your supplier in order to get a meter installation date after you have set-up a MOP Agreement. Without this MOP Agreement in place, the meter installation date cannot be arranged.

Trusted Energy can arrange the whole process of Half Hourly meter installation for you.

How we can help you…

Business Energy

Energy is a commodity and much like the stock market, the price of electricity and gas is unpredictable and can fluctuate considerably, as we have seen in recent years.

Business Water

The water industry in England has been deregulated since 1 April 2017, giving the businesses the chance to tap into savings and other opportunities.

Related Services

We know organisations have many different needs along with utilities and understand that you may have additional requirements to be fulfilled by Trusted Partners.